I have requested you cancel my membership immediately the end of May and you are still billing me! Now I’m annoyed.
Please cancel immediately and refund my $12
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Customer Service
Hi Susan,
Thanks for your message, and I’m sorry to hear about the frustration. We’d be happy to help.
For assistance with your subscription, please email us directly at InstructorCare@YesFitnessMusic.com. That’s the fastest way for us to look up your account and ensure everything is handled properly.
In the meantime, you can also cancel your subscription by logging in at www.YesFitnessMusic.com, clicking on Account at the top right, and then selecting Manage My Subscription.
Let us know how we can help — we’re here to support you!
Comments
2 comments
I have requested you cancel my membership immediately the end of May and you are still billing me!
Now I’m annoyed.
Please cancel immediately and refund my $12
Hi Susan,
Thanks for your message, and I’m sorry to hear about the frustration. We’d be happy to help.
For assistance with your subscription, please email us directly at InstructorCare@YesFitnessMusic.com. That’s the fastest way for us to look up your account and ensure everything is handled properly.
In the meantime, you can also cancel your subscription by logging in at www.YesFitnessMusic.com, clicking on Account at the top right, and then selecting Manage My Subscription.
Let us know how we can help — we’re here to support you!
Warm regards,
The Yes! Fitness Music Team
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